Our Process and Operating Principles
Operating across Canada for over 30 years, we've differentiated our services through our unique Process and Operating Principles.
Here are the Key Elements:
1. Engagement Letter - we sign with the client an engagement letter setting out the scope and purpose of our work together.
2. Disclosure - we provide disclosure of who we deal with, how we are paid and what services are provided.
3. Privacy Policy/Cyber Security - In addition to a strict “Privacy Policy”, we use a double back-up secure system with firewall protection to protect again and respond to cyber-attacks.
4. Canadian Anti-Spam Laws (C.A.S.L) - we embrace the anti-spam laws in communication with clients and advisors.
5. Errors and Omissions Insurance (E&O) - we subscribe to the industry’s highest limits for coverage.
6. Designated Professional Advisors fully covered by E&O.
- CFP (Certified Financial Planner)
- TEP (Society of Trust and Estate Practitioners)
- MFA-P (Master Financial Advisor in Philanthropy)
7. Independent Professional Advisors - we are independent, not tied to any one company, and we access the entire marketplace and best products available.
8. We work with YOUR Team of Advisors - we do not bring our own professionals unless requested.
9. Back up Professional Support and Underwriting Expertise - we engage the top planning and underwriting professionals in the industry to provide the best possible outcomes. Our expert staff and planning professionals have decades of experience.
10. Business Continuity - we have put in place a business succession plan to provide continuity of service for our clients through to the next generation.
11. Experience, Reputation and Professional Relationships - these are likely most valuable and important attributes to help our clients.